ForgeGC Privacy Policy

Overview

ForgeGC is a construction project management application operated by Chilliwack Home Handyman. This Privacy Policy explains what information ForgeGC collects, how it is used, and the choices available to users regarding their information.

Information We Collect

ForgeGC may collect:

• Account information including name, email address, company membership, user role, and login credentials.
• Project information including project names, addresses, schedules, notes, daily reports, workforce records, task information, and project archives.
• Uploaded content including photos, documents, blueprints, generated PDF reports, and other files users choose to upload.
• Technical information such as device type, operating system version, application logs, crash reports, and diagnostic information used to maintain and improve the app.

Device Permissions

ForgeGC may request access to:

• Photos and files to allow users to upload project documentation.
• Camera access to capture jobsite photos and attach them to reports.
• Location services when required to display weather information or project-related location data.

Users may manage permissions through their device settings at any time.

How We Use Information

ForgeGC uses collected information to:

• Provide and maintain app functionality.
• Authenticate users and secure accounts.
• Organize company and project information.
• Generate reports and project documentation.
• Provide customer support.
• Improve application performance and reliability.
• Monitor and resolve technical issues.

Sharing of Information

ForgeGC does not sell personal information.

Information may be processed by trusted third-party service providers used to operate the app, including providers for authentication, cloud storage, databases, hosting, email delivery, analytics, payment processing, and technical infrastructure.

Data Security

ForgeGC takes reasonable measures to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or internet transmission is completely secure.

Data Retention

Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Account Deletion and Data Requests

Users may request access, correction, or deletion of their information by contacting chilliwackhomehandyman@gmail.com.

Requests will be reviewed and processed within a reasonable timeframe, subject to applicable legal requirements.

Children's Privacy

ForgeGC is not directed toward children under the age of 13 and does not knowingly collect personal information from children.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updated versions will be posted on this page with a revised effective date.

Contact

ForgeGC is operated by Chilliwack Home Handyman.

For privacy questions, support requests, or data deletion requests, contact: chilliwackhomehandyman@gmail.com.